Centurylink Complaint ^{All Reviews}

User comment: They can't get their billing accurate!

I WAS MADE TO UPGRADE AND GET A NEW MODEM THEY SAID WE MY BILL WOULD BE A LITTLE LESS AND I WOULD NOT BE CHARGED...WE THERE A$$HOLES CHARGED ME 100$ FOR THE MODEM AND 40$ CONNECT FEE..AND THE BILL IS 20$ MORE A MONTH....WTFFFFFFFFFFFFF IM MADDDDD WE NEVER OKED THE MONEY.SO THEY STOLED FROM ME.....IM CALLING THE BBB AND IF THE WONT LIVE UP TO THIER WORD IM GOING SOME WHERE ELSE...AND I WILL FIRE A LAW SUIT......CENTRY LINK SUCKS

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• Internet and customer services suck!!!!
• Worse experience ever
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• Centurylink has not given me my refund half a year later.

More

• Long hold times and only open 8a-5p, untrained staff
• Centurylink Service and Customer Service
• Centurylink
• Dishonest or Inept?
• Slow connection
• Unreliable Garbage
• not honoring price quotes of initial services apparrent fraud in up front charges other issues
• Centurylink Horrible Customer Service
• fraud
• CenturyLink
• I don't even have service yet and I want to cancel
• Multiple Horrible Experiences
• Worst Customer Service
• Unacceptable Business Practive re Billing

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