Centurylink Complaint
12 Years and Instabilities
As time went on, communities started to develop, and CenturyLink expanded their lines, even down our street a little.
A little.
There is a junction box 100 yards down our road that downgrades our gauge of wire from a 12mbs to a 1.5mbs, and as technology improved, our demands for a higher internet speed increased. For 12 years our line has stayed the same and obsolete, as for every other resident down our street save a lucky few. In those 12 years we have had to deal with sassy customer service providers, call technical service around once a week, and have unstable internet with broken promises to fix them. If we had the chance, we would drop CenturyLink for someone else in a heartbeat. The internet is just so bad we can barely stand it anymore. We have college students that live here, and they are basically throwing their money away because the internet cannot support our family.
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