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Centurylink Review - Horrible services, no one to take care of customer - TV, Internet & Home security
Centurylink Review

Centurylink Review

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Horrible services, no one to take care of customer - TV, Internet & Home security


I started my TV& Internet services with Century link about a year ago a few months back I let go of Cox home security and decided to go with CL it was the worse mistake I have ever made
First the installer was rude did not put the sec pad where my blind butt can have quick access to it, second I called company they refused to provide me with the new LCD touch screen and have continued to send me the old outdated pads which I have to have because they don't have modern ones like they advertise that was only to entice bring in new customers, I called on May 20th to ask why my bill had gone up they lied about I skipped a payment, then it was prorated charges, security deposit it was so many excuses I told the young lady I was going to file a complaint she started talking about she can't talk legal was going to hang up on me and I hung up right after that all my services went down I had no services past the holiday a week later they sent a stinky tech who was here for hours the tv & Internet got fixed no home security a week later a third party called to come install another sec pad I told him what was going on he said I will call Centurylink and have a supervisor call you a day or two later went by and I got a call I missed it returned the call and never heard back from anyone today I am canceling all services and because they failed me they batter drop all charges I have no internet no home security no one trying to make it right
If they try to collect anything I will take them to court and sue for damages and loss on my business since I work from home and I have not had no services


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