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Centurylink Complaint - No proof of a Verbal Contract
Centurylink Complaint

Centurylink Complaint

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No proof of a Verbal Contract


We cancelled our Centurylink service and were told that we were obligated under a verbal contract and would incur a early termination fee. We told CL that we never were informed of such a contact and never gave consent, and requested an audio of the agreement they claim. They told us we would have to file a supboena for the audio and would have to pay the fee especially if we were to leave for a competitor. Their service is poor- computers are slow and can't even watch netflix without constant frustration. We purposefully chose CL because they did not state that there was a contract. They have no proof of consent to a contract yet they can slander and ding a person's credit. They are the liars.


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