Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Centurylink Complaint - Never use Century Link, horrible customer service - Prism TV and Internet
Centurylink Complaint

Centurylink Complaint

ADVERTISEMENT

Never use Century Link, horrible customer service - Prism TV and Internet


I spent over 2.5 hours on the phone with Century Link trying to resolve and issue with cancelled internet that shouldn't have been an issue to begin with! I spoke with 8 different in different departments, asking for a manager after 1st transfer before I ended up in the Escalation department. Julian, is the wrong guy to have at the Escalation Department as he made things worse rather than calming down a person! After being on the phone close to 2 hours, anyone would be in an escalated temperament. He couldn't follow what was going on and didn't seem to care that I had been through so many people. He pretty much said everything that happened was my fault and there was no one above him I could speak with. I guess Century Link trains some of their customer service employees to make customers as angry and unsatisfied as possible.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Centurylink
SUBMIT a ticket
for Centurylink
WATCH videos
for Centurylink
More Centurylink Reviews and Complaints MORE reviews and complaints
for Centurylink

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Centurylink reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team