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Centurylink Complaint - FALSE ADVERTISING - GIFT CARD OFFER WITH SERVICE SWITCH
Centurylink Complaint

Centurylink Complaint

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FALSE ADVERTISING - GIFT CARD OFFER WITH SERVICE SWITCH


I SWITCHED MY SERVICES TO CENTURY LINK AND WAS SUPPOSED TO GET A 300.00 GIFT CARD FOR DOING SO. I WAS TOLD BY THE CENTURY LINK REP THAT I SPOKE WITH TO BE WATCHING FOR AN EMAIL THAT WOULD HELP ME REDEEM MY CARD. THE EMAIL NEVER CAME AND WHEN I CALLED TO INQUIRE, THEY INFORM ME THAT I AM NOT ELIGIBLE FOR THE CARD. AT NO TIME DURING THE 2 HOUR CONVERSATION WITH THE REP, WHEN I WAS ORDERING SERVICE, DID HE SAY THAT I HAD TO QUALIFY FOR THE GIFT CARD OFFER. I DONT QUALIFY....BUT THEY GLADLY TOOK MY MONEY FOR A DEPOSIT. WHAT A BAD BUSINESS PRACTICE. TOOK WEEKS TO GET THE SERVICE INSTALLED AND DO NOT EVEN GET THE OFFER. HORRIBLE


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