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Centurylink Complaint - Century Link Steals from Elderly Women - century Link Internet
Centurylink Complaint

Centurylink Complaint

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Century Link Steals from Elderly Women - century Link Internet


I deal with my mother-in-law's (87 with dementia) phone and it is billed to me. On a past move, CENTURY LINK'S service was so horribly poor I contacted the CEO and after two months, they issued a $120.00 credit, simply for my trouble (and about 18 hours of my own time invested to accomplish a move). Now we had to transfer the phone. We still had a credit with them but when they set up the new line, they:
1. Didn't transfer the old credit
2. Charged both the old line and new line for service in an overlapping period.
3. Charged for the moving cost twice.
4. Committed to stop the automatic billing before it hit since I should still have had a credit.

Now they have charged my credit card an additional $95.00. After the current month they owe me more than $100 but all their promised corrections don't show. This company has the most consistently horrible service I've experienced.


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